The commitment protocol
Work changes hands. That’s where it gets lost.
Onside is a human-first work execution platform built around explicit commitments.
From a favour asked in a corridor to a twelve-step vendor onboarding, the ask and the agreement travel with the work until it’s done.
- IncomingWhat people have asked of youCommit, ask what’s needed, or decline. All on the record.
- OutgoingWhat you’re waiting on others forSee who accepted, what state it’s in, and what happens next.
Where work goes offside
It was asked. It was even acknowledged. Then it went quiet.
- “Can you take this?”
- “I thought they owned it.”
- “Any update on that?”
- “What did we agree?”
Someone asks. A message gets acknowledged. Then ownership blurs across threads, meetings, and systems. Onside makes the handover explicit before the work moves on.
The commitment
More than a task. An agreement between people.
Onside centres the moment one person asks and another agrees. Three questions decide everything: has someone asked, has someone committed, and is it done?
- Requested
Someone asks
The request lands with a named person, or waits in Team Space until someone claims it.
- Acknowledged
Someone commits
Claiming isn’t committing. The commitment starts when a named person explicitly accepts.
- Done
The outcome is recorded
The result stays attached to the path that produced it, ready to return to.
And when it isn’t that simple.
Real work needs more answers than yes. Onside gives each one a first-class place, so the record survives them.
- ClarifyingAsk what’s actually needed before committing, or revise the scope after.
- Propose a planAnswer with a plan of parts instead of a single yes, for the requester to accept.
- RedirectSuggest a better-placed owner before committing. The requester approves the swap.
- DelegateHand on a commitment you’ve already made, within your team. The commitment stands and you stay on it as a follower.
- DeclinedSay no on the record, rather than by silence.
- CancelledWithdraw the ask on the record, so nobody is left waiting.
The request, the response, the changes to what was agreed, who holds it now, and how it ended. All recorded. Less chasing. Less guesswork.
What’s inside
A work management suite. With a spine.
Tasks, boards, timeline plans, roadmaps, goals, meeting actions, projects, and no-code process automation. The tools teams already run their week on.
Your day
Everything you owe, and everything you’re owed.
- Dashboard
- My Day
- Incoming
- Outgoing
- Team Space
- Personal tasks and notes that become shared work
Work management
The artefacts teams already expect.
- Tasks
- Boards
- Timeline plans (Gantt-style)
- Roadmaps
- Goals & Objectives
- Meeting Actions
- Projects that collect all of the above
Business process automation
Run the same handover the same way, every time.
- Process Library
- No-code Process Template Editor
- Workflows published as reusable services
- SLA time targets on every step
- Workflow bottleneck analytics: median time, slowest step, overdue cases
- Solution Packs for Procurement & Vendor Onboarding, HR Onboarding, and B2B Customer Onboarding
A task, a step in a plan, a step in a workflow. Every one of them holds commitment state.
Where the handover matters
The work is different. The handover problem repeats.
Handovers inside a team are hard enough. Across functions there’s no shared manager to settle who owns what, which is usually where it hurts most. Every Onside commitment is between two named people, whether they sit together or three functions apart.
Work where clearer handovers matter
- Procurement and vendor onboarding
- HR onboarding
- Customer onboarding
- IT access
- Legal review
- Finance approvals
Early access
Be one of the first teams onside.
Onside is being built with the teams that will use it. Tell us where work gets stuck between yours, and we’ll add you to the early-access list.
Tell us what you’re dealing with. We’ll come back to you as access opens up.
Straight answers
- Where Onside is today
- Stage 1. Onside is being built to become enterprise-grade. We’ll tell you plainly what has shipped and what hasn’t.
- How support works
- Founder-led, through support@workonside.com. We read every message and reply on business days.